The course aims to equip students to develop themselves into a critically reflective and capable scholar, practitioner, or a manager who can facilitate the change process in their organizations and can act as change leaders. The major objective of the course is to help students to understand why organizations need to change, how to scan the environment and find out the need for change, what are the various types of change taking place in organizations, and one can diagnose the kind of change organizations require? The course will offer students tools and framework for the diagnosis for organizational change which would enable them to understand the change process in order to better implement the change. The course will also discuss various approaches to change management, issues faced by change managers like barriers to change and how to overcome resistance to change, how to communicate change for better participation of people in the change process, and how to ensure that change is sustainable. Finally, we would relate change management with innovation and learning organization to show that how effective change management can help organizations to be more innovative, sustainable in the long run and compete in an ever changing environment
INTENDED AUDIENCE
MBA/PGDM/MBA(HR)MHRM
INDUSTRY SUPPORT
IT Companies/ R & D Companies/ Pharma Companies/ Manufacturing and Services sector
ABOUT THE INSTRUCTOR
Dr Kailash B L Srivastava is Professor, Department of Humanities and Social Sciences and Joint Professor in Vinod Gupta School Management, and specializes in the area of Human Resource Management and Development and Organizational Behaviour at Indian Institute of Technology, Kharagpur. He holds a first class Master’s degree in Psychology from Gorakhpur University and Ph.D. from Indian Institute of Technology, Kanpur, and has around 28 years of teaching, research, and training experience. He has taught earlier at BITS Pilani, and T A Pai Management Institute, Manipal, and also served as visiting faculty in XLRI, Jamshedpur (2002), and Asian Institute of Technology, Bangkok (2005), and UNU Tokyo (2013). He has published over 48 papers in national and international journals and contributed 26 chapters in edited books. He has attended many national and international conferences, including IIRA in Berlin, ICP 2008 at Berlin, and Personality at work in Lunenburg, Germany ICP 2012 at Cape Town, SA and Yokohama in 2016. He has carried out a number of sponsored research and consultancy projects. He has supervised 17 Ph D theses in the area of Human Resource Development, Knowledge management, HR Issues in Mergers / Acquisitions, Emotional Intelligence, and Learning Organization. He is also a member of the editorial board of many national and international journals. He has conducted many management development programmes in areas of behavioural/ soft skills and human resource management and development, KM and innovation in learning organization, performance management, and research methodology. He is a board member of the Academy of International business (India chapter), and President of the National Academy of Psychology, India for 2016-17. His current consulting and research expertise are in the area of Strategic Human Resource Management, OD and change management, Organizational Culture, Leadership, Emotional Intelligence, and Knowledge Management, Psychology of well-being, and corporate affairs.
Certification Process
1. Join the course
Learners may pay the applicable fees and enrol to a course on offer in the portal and get access to all of its contents including assignments. Validity of enrolment, which includes access to the videos and other learning material and attempting the assignments, will be mentioned on the course. Learner has to complete the assignments and get the minimum required marks to be eligible for the certification exam within this period.
COURSE ENROLMENT FEE: The Fee for Enrolment is Rs. 2000 + GST
2. Watch Videos+Submit Assignments
After enrolling, learners can watch lectures and learn and follow it up with attempting/answering the assignments given.
3. Get qualified to register for exams
A learner can earn a certificate in the self paced course only by appearing for the online remote proctored exam and to register for this, the learner should get minimum required marks in the assignments as given below:
CRITERIA TO GET A CERTIFICATE
Assignment score = Score more than 50% in at least 6/8 assignments.
Exam score = 50% of the proctored certification exam score out of 100
Only the e-certificate will be made available. Hard copies will not be dispatched.”
4. Register for exams
The certification exam is conducted online with remote proctoring. Once a learner has become eligible to register for the certification exam, they can choose a slot convenient to them from what is available and pay the exam fee. Schedule of available slot dates/timings for these remote-proctored online examinations will be published and made available to the learners.
EXAM FEE: The remote proctoring exam is optional for a fee of Rs.1500 + GST. An additional fee of Rs.1500 will apply for a non-standard time slot.
5. Results and Certification
After the exam, based on the certification criteria of the course, results will be declared and learners will be notified of the same. A link to download the e-certificate will be shared with learners who pass the certification exam.
CERTIFICATE TEMPLATE
Course Details
Week 1 : Nature of Organizational Change, Perspectives of Organizational Change, image of change managers Type of change: Incremental vs. transformation
Week 2 : Identifying the need for change: external and internal pressure for change; Scope of change: culture, strategy, technology, people management system, structure
Week 3 : Diagnosing organizational change: models and frameworks for change; managing resistance to change
Week 4 : Implementing change: Organizational development approaches to change; contingency and process based approaches
Week 5 : Linking vision and mission with change; leading change, politics of change, factors affecting change
Week 6 : Communicating change, strategies for change communication, sustaining change; Evaluating change, the role of change agents
Week 7 : Organizational change and innovation, Linking change management with organizational learning and learning organizations
Week 8 : Case examples and successful change management efforts in Indian organizations, Turnaround strategies, strategic convergence and learning from change , organizational effectiveness and change
Books and References
Ian Palmer; Richard Dunford; David Buchanan (2009) Managing Organizational Change: A Multiple Perspectives Approach: McGraw-Hill: New York2. John Hays (2002). Theory and Practice of Change Management. Palgrave Mcmilan:UK.3. Mills, J H; Dye, K; & Mills, AJ (2009). Understanding organizational change. Routledge: New York.
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