Consumer Psychology

2,000.00

Prof. Naveen Kashyap

IIT Guwahati

*Additional GST and optional Exam fee are applicable.

SKU: IIT Guwahati Category:

Description

Human beings have basic needs that they fulfill by making transactions in the market.Transactions mostly in the form of monetary exchange for goods and services are very basic for the survival of the human race. The present course is designed to study how consumers behave on the market and what the consequences of various behavior patterns. Additionally, the present course also looks at various psychological factors that shape the behavior and actions of the consumer in the global market.

INTENDED AUDIENCE

UG/PG/PhD

ABOUT THE INSTRUCTOR

Naveen Kashyap, Ph.D is as Associate Professor of Psychology at the Indian Institute of Technology Guwahati. His research interests are sleep and human cognitive processes. Dr Kashyap has been teaching courses like cognitive psychology, introduction to psychology, consumer psychology, advance cognitive process and research methodology to UG and PG students of IITG Guwahati for the past 10 years.

 

 

Certification Process

1. Join the course
Learners may pay the applicable fees and enrol to a course on offer in the portal and get access to all of its contents including assignments. Validity of enrolment, which includes access to the videos and other learning material and attempting the assignments, will be mentioned on the course. Learner has to complete the assignments and get the minimum required marks to be eligible for the certification exam within this period.

COURSE ENROLMENT FEE: The Fee for Enrolment is Rs. 2000 + GST

2. Watch Videos+Submit Assignments
After enrolling, learners can watch lectures and learn and follow it up with attempting/answering the assignments given.

3. Get qualified to register for exams
A learner can earn a certificate in the self paced course only by appearing for the online remote proctored exam and to register for this, the learner should get minimum required marks in the assignments as given below:

CRITERIA TO GET A CERTIFICATE
Assignment score = Score more than 50% in at least 6/8 assignments.
Exam score = 50% of the proctored certification exam score out of 100
Only the e-certificate will be made available. Hard copies will not be dispatched.”

4. Register for exams
The certification exam is conducted online with remote proctoring. Once a learner has become eligible to register for the certification exam, they can choose a slot convenient to them from what is available and pay the exam fee. Schedule of available slot dates/timings for these remote-proctored online examinations will be published and made available to the learners.

EXAM FEE: The remote proctoring exam is optional for a fee of Rs.1500 + GST. An additional fee of Rs.1500 will apply for a non-standard time slot.

5. Results and Certification
After the exam, based on the certification criteria of the course, results will be declared and learners will be notified of the same. A link to download the e-certificate will be shared with learners who pass the certification exam.

CERTIFICATE TEMPLATE

Course Details

Week 1: Introduction to Consumer Psychology
Week 2: Overview of foundation of consumer behavior.
Week 3: Consumer Decision Making
Week 4: Purchase process and consumption; Consumer learning and brand loyalty
Week 5: Low involvement decision making; Situational influences.
Week 6: The Individual Consumer; Consumer perceptions; Consumer information processing and acquisition
Week 7: Attitudes; Attitude reinforcement and change
Week 8: Marketing Communications.

BOOKS AND REFERENCES:

1. Henry Assael, Consumer Behavior and Marketing Action,  Cengage Learning

2. Jay Lindquist, Consumer Behavior,  Cengage Learning

3. Leon Schiffman, Consumer Behavior, Pearson Press

4. Zubin Sethna, Consumer Behaviour

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