Organizational Behaviour


Prof. M. P. Ganesh

IIT Madras

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SKU: IIT Madras Category:


Work is an inherent part of human behaviour. Most adults spend at least 30 percent of their life time in their work place and/or in work related activities. Like in any other context, human behaviour in the organizational and work context is a complex phenomenon. Individual behaviour at work is a result of interaction between various individual, group and organizational level factors. Understanding how individuals and groups behave at work place will not only help improve their effectiveness but also nurture the quality of work life of the individuals. This course will help students to be cognizant of these work place dynamics so that they make conscious decisions in their future work life as well as long term career.


Work professionals, MBA students, BTech students, MSc. Psychology students


Undergraduate degree in any discipline


Almost all organizational would prefer to have their employees undergo this course


Dr. M.P. Ganesh is a faculty at the Department of Liberal Arts, IIT Hyderabad. He has completed his PhD from Humanities and Social Sciences Department IIT Bombay and has earlier worked with Department of Management Studies at IIT Madras. He was also associated with reputed academic and business organizations like IIM Ahmedabad and Raymond Ltd. His teaching and research interests include corporate social responsibility, Eco Friendly behaviours at workplace, Food waste behaviours, organizational structure and design, cross-cultural collaborations, virtual teams and helping behavior at work place. He has strong research collaborations with eminent faculty from European universities like University of Goettingen (Germany), University of Applied Sciences, Northwestern Switzerland and University of Santiago de Compestela (Spain). He has also been actively involved in business consulting and management training for organizations. He has published in reputed national and international journals. He has been many awards including: a) Best Professor in Humanities and Social Sciences, awarded at the 22nd Dewang Mehta Business School Award, 15th November, 2014, Mumbai b) Invited speaker under emerging psychologist programme, National Academy of Psychology Conference, 2014, c) Best Professor in Human Resources, awarded in 3rd Asia’s Best B-School Awards held on 19th July 2012 in Singapore hosted by CMO Council Asia and d) Outstanding Reviewer Award (2011), Team Performance Management Journal, Emerald Literati Network.

Additional information


IIT Madras

Total hours


Certification Process

1. Join the course
Learners may pay the applicable fees and enrol to a course on offer in the portal and get access to all of its contents including assignments. Validity of enrolment, which includes access to the videos and other learning material and attempting the assignments, will be mentioned on the course. Learner has to complete the assignments and get the minimum required marks to be eligible for the certification exam within this period.

COURSE ENROLMENT FEE: The Fee for Enrolment is Rs. 3000 + GST

2. Watch Videos+Submit Assignments
After enrolling, learners can watch lectures and learn and follow it up with attempting/answering the assignments given.

3. Get qualified to register for exams
A learner can earn a certificate in the self paced course only by appearing for the online remote proctored exam and to register for this, the learner should get minimum required marks in the assignments as given below:

Assignment score = Score more than 50% in at least 9/12 assignments.
Exam score = 50% of the proctored certification exam score out of 100
Only the e-certificate will be made available. Hard copies will not be dispatched.”

4. Register for exams
The certification exam is conducted online with remote proctoring. Once a learner has become eligible to register for the certification exam, they can choose a slot convenient to them from what is available and pay the exam fee. Schedule of available slot dates/timings for these remote-proctored online examinations will be published and made available to the learners.

EXAM FEE: The remote proctoring exam is optional for a fee of Rs.1500 + GST. An additional fee of Rs.1500 will apply for a non-standard time slot.

5. Results and Certification
After the exam, based on the certification criteria of the course, results will be declared and learners will be notified of the same. A link to download the e-certificate will be shared with learners who pass the certification exam.


Course Details

Week 1: Introduction –
a) defining organization, behavior and organizational behavior,
b) assumptions of OB,
c) principles of OB,
d) levels of OB,
e) scope of OB,
f) OB and Human Resource Management,
g) Applications of OB,
h) Historical developments of OB,
i) emerging concerns
Week 2: Perception and Learning –
a) understanding perception,
b)Basic elements of perception,
c) Principles of perceptual selection,
d) Perceptual grouping,
e) Social Perception,
f) Self-perception and identity,
g) attribution of causality,
h) Perceptual biases in social perception,
i) Implications for human resource management,
j) defining learning,
k) classical and operant conditioning
l) learning in organizations
Week 3:  Personality –
a) Defining Personality,
b)History of the concept,
c) Key assumptions,
d) biological and social determinants,
e)Theories – Intrapsychic theory, social learning theory, self-theory, Trait and type theories
f) Related concepts (locus of control, dogmatism, authoritarianism, Machiavellianism),
g) measuring personality.
Week 4: Attitudes –
a) Definition,
b)Key elements of attitudes,
c)Attitudes and related concepts (Values, opinion, belief and ideology), d) Characteristics of attitudes,
e) Attitude formation,
f) Attitude measurement,
g) Changing attitudes,
h) Attitudes at workplace (job satisfaction, work attitude and organizational commitment),

i) Prejudice and discrimination at workspace.

Week 5: Emotions in workplace –
a) Definition,
b) Types of emotions,
c) Related concepts (mood, temperament),
d) Stress in workplace,
e) General Adaptation Syndrome,
f) Managing Stress,
g) Psychosomatic disorders and stress
h) emotional  labor and emotional contagion.
Week 6: Motivation –
a) Definition,
b) Process of motivation,
c) Types of motives,
d) Motivators at workplace,
e) Motivation theories (Process and Content theories)
Week 7:  Interpersonal Dynamics –
a) Definition,
b)Psychological Contract,
c) Trust and trust building,
d) Prosocial behavior,
e) Cooperation Vs Competition
f) Conflict management,
g) Levels and types of conflict at workplace,
h) Conflict management Styles,
i) Managing Negotiations
Week 8: Power and Leadership –
a) Defining Power,
b) Sources of Power,
c) Organizational politics,
d) Leadership
e) Managers Vs Leaders,
f) Trait and Type approach to leadership
g) Leadership style,
h) Leadership Grid,
i) Contingency Theories

j) Contemporary issues

Week 9: Team Dynamics –
a) Groups and Teams,
b) Types of Teams,
c) Stages in group development,
d) problems in team work (Free riding, social loafing, group think),
e) Cross-cultural virtual teams.
Week 10: Organizational culture –
a) Defining culture,
b) levels of culture,
c) cultural dimensions,
d) high and low context cultures,
e) Strong and weak organizational cultures,
f) Expressions of organizational culture,
g) Impact of culture on individuals,
h) Organizational cultural change
Week 11:  Organization Change –
a) Change in Organizations,
b)Nature of the chance process,
c) Types of chance,
d) Impact of change,
e) Managing resistance to change,
f) Organizational Development interventions
Week 12: Organizational Structure and Design –
a) Basic dimensions of structure,
b) Departmentalization,
c) Organizational life cycle,
d) Organizations as socio-technical systems,
e) Organizational design and its impact on employees,
f) Organizational boundary spanning

Books and References

  1. Behaviour in Organizations by Jerald Greenberg and Robert A. Baron, PHI learning private Ltd, New Delhi (Ninth Edition).
  2. Understanding Organizational Behaviour by Udai Pareek, Oxford University Press (Third Edition).
  3. ORGB by Nelson, Quick and Khandelwal , Cengage Learning New Delhi (second edition).


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