Production and Operation Management


Prof. Rajat Agrawal

IIT Roorkee

*Additional GST and optional Exam fee are applicable.

SKU: IIT Roorkee Category:


Production and operations Management will introduce students to the many operations topics and issues faced by leading organizations, both in service and in manufacturing. The goal of this course is to help students gain an understanding of what operations management involves, how it relates to other functional areas in an organization, the types of problems that are faced by operations managers, and common decision-making approaches.


1. Management
2. Science


BHEL, THDC, Hero Motocorp, UJVNL, Maruti, etc.


Dr. Rajat Agrawal is a Professor at Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee. He is Associate Dean for Innovation and Incubation, IPR Chair Professor of DPIIT, Govt of India at IIT Roorkee.
He is a Joint faculty member at Center of Excellence for Disaster Mitigation and Management and Associate faculty member at Center of Excellence for Transportation Management, IIT Roorkee. He initiated the process of establishing the Design Innovation Centre at IIT Roorkee and presently Co-PI and Co-coordinator of the Centre. Dr. Rajat was a visiting fellow to Copenhagen Business School, Copenhagen, Denmark. He was awarded ICCR Chair at Indonesia in year 2016-17. His area of interest is Production and Operations Management including Supply Chain Management, Manufacturing Strategy and World Class Manufacturing.
He has guided 19 Ph D thesis in these areas and currently 12 students are working under his guidance. He has completed 12 research/consultancy projects of National and
International importance. Three projects worth over Rs2.5 Cr are in progress.
He has more than 120 research papers in refereed journals and more than 25 research papers in refereed conference proceedings. He has authored one book published by Bloomsbury and book chapters in 8 books. He organized First PANIIT International Management Conference in year 2018.

Additional information



Total hours


Certification Process

1. Join the course
Learners may pay the applicable fees and enrol to a course on offer in the portal and get access to all of its contents including assignments. Validity of enrolment, which includes access to the videos and other learning material and attempting the assignments, will be mentioned on the course. Learner has to complete the assignments and get the minimum required marks to be eligible for the certification exam within this period.

COURSE ENROLMENT FEE: The Fee for Enrolment is Rs. 3000 + GST

2. Watch Videos+Submit Assignments
After enrolling, learners can watch lectures and learn and follow it up with attempting/answering the assignments given.

3. Get qualified to register for exams
A learner can earn a certificate in the self paced course only by appearing for the online remote proctored exam and to register for this, the learner should get minimum required marks in the assignments as given below:

Assignment score = Score more than 50% in at least 9/12 assignments.
Exam score = 50% of the proctored certification exam score out of 100
Only the e-certificate will be made available. Hard copies will not be dispatched.”

4. Register for exams
The certification exam is conducted online with remote proctoring. Once a learner has become eligible to register for the certification exam, they can choose a slot convenient to them from what is available and pay the exam fee. Schedule of available slot dates/timings for these remote-proctored online examinations will be published and made available to the learners.

EXAM FEE: The remote proctoring exam is optional for a fee of Rs.1500 + GST. An additional fee of Rs.1500 will apply for a non-standard time slot.

5. Results and Certification
After the exam, based on the certification criteria of the course, results will be declared and learners will be notified of the same. A link to download the e-certificate will be shared with learners who pass the certification exam.


Course Details

Week 1: L1 – Introduction to Operations Management;
L2 – Operations Strategy in a global economy ;
L3 – Opera n tions Management and Productivity,
L4 – Types and Characteristics of Manufacturing and Service Systems
L5 – Product DesigWeek 2: L1 – Introduction to Forecasting
L2 – Introduction to Time-series forecasts
L3 – Extrapolative methods I
L4 – Extrapolative methods I I
L5- Forecasting ErrorWeek 3: L1 – Causal Methods of forecasting
L2 – Qualitative Methods of Forecasting
L3 – Introduction to Inventory Management
L4 – Various costs involved in inventory management
L5 – EOQ Models of Inventory Management

Week 4: L1 – Various variations of EOQ
L2 – Inventory Models with Uncertain Demand -I
L3 – Inventory Models with Uncertain Demand -II
L4 – Miscellaneous Systems and Issues
L5 – Inventory Control and Supply Chain Management

Week 5: L1 – Aggregate Sales and Operations Planning
L2 – Aggregate planning Techniques
L3 – Material requirement Planning
L4 – Improvements in the MRP system
L5 – Lot Sizing in MRP Systems

Week 6: L1 – Nature of Quality
L2 – Evolution of Quality Management
L3 – Modern Quality Management
L4 – Total Quality Management
L5 – Statistical Concepts in Quality Control

Week 7: L1 – Acceptance Sampling
L2 – 7 QC Tools
L3 – Introduction to Six Sigma
L4 – Quality Function Deployment
L5 – Quality issues in Services

Week 8: L1- Facility Capacity
L2- Facility Location
L3- Facility Layout I
L4- Line Balancing
L5- Cellular Layout

Week 9: L1 – Service Facility Layout
L2 – JIT Manufacturing
L3 – Lean Manufacturing
L4 – Kanban Production System
L5 – Case Discussions on JIT and Lean Philosophy

Week 10: L1 – Maintenance Management
L2 – Total Productive Maintenance
L3 – Introduction to Project Management
L4 – PERT and CPM
L5 – Project Risk Management

Week 11: L1 – Process Analysis
L2 – Job Design and work Measurement
L3 – Manufacturing Process selection and Design
L4 – Service Process Selection and Design
L5 – Business process Reengineering

Week 12: L1 – Supply Chain Strategy
L2 – Measuring Supply Chain performance
L3 – Case discussion of Supply Chain Management
L4 – Contemporary Issues in Operations management
L5 – Framework for Operations Strategy Formulation


1. Operations Management by William J. Stevenson
2. Modern Production/ Operations Management by E S Buffa and Rakesh K Sarin
3. Operations Management For Competitive Advantage by Richard B Chase, F Robert Jacobs
4. Operations Management by Norman Gaither and Greg Frazier


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