Soft Skill Development

(2 customer reviews)


Prof. Priyadarshi Patnaik

Prof. V. N. Giri

Prof. D. Suar

IIT Kharagpur

*Additional GST and optional Exam fee are applicable.

SKU: IIT Kharagpur Category:



While hard skills teach us what to do, soft skills tell us how to apply our hard skills in a social environment. The focus of the course is to develop a wide variety of soft skills starting from communication, to working in different environments, developing emotional sensitivity, learning creative and critical decision making, developing awareness of how to work with and negotiate with people, and resolving stress and conflict in ourselves and others.
The uniqueness of the course lies in how a wide range of relevant issues are raised, relevant skills discussed, and tips for integration provided in order to make us effective in the workplace and social environments. The key areas addressed are conversation skills, group skills, persuasion skills, presentation skills, critical and creative thinking, emotional skills, positive thinking, and vocational skills.


For anyone keen to improve her soft skills, Elective Course, Open course (UG and PG), No restrictions, ideally after class XII


Basic knowledge in communication and a good understanding of English


All industries where soft skills are important will recognize the relevance of this course.


Priyadarshi Patnaik is a Professor of English and Communication in the Department of Humanities & Social Sciences, IIT Kharagpur. He is also the Secretary, Nehru Museum of Science and Technology, IIT Kharagpur, and Rector’s Nominee, Technology Students Gymkhana, IIT Kharagpur. His areas of research include Visual communication, Music and Emotion, Communication and culture, Media communication, Translation, and Digital humanities. He has authored and edited more than 14 volumes of text, reference, and creative work. He has a number of research papers, translations, poems, short stories, illustrations, and photographs in many national and international journals. He is currently one of the Co-PIs involved with a number of cultural and heritage projects under the MHRD Mega-Project, SandHI.

Vijay Nath Giri is a Professor and Head of the Department of Humanities & Social Sciences, IIT Kharagpur. He has been teaching subjects related to Communication Studies. He has received many awards including DAAD-Fellowship, Germany. He has published a book, a number of book chapters, and more than fifty research papers in refereed journals. He has supervised eight students for Ph.D. degrees. He was on the editorial board of ‘Communication Theory” published by International Communication Association, USA and member editorial board “Encyclopaedia of Communication Theory” published by Sage, USA. His current research interests include organizational, interpersonal, and intercultural communication, communication styles, and conflict management.

Damodar Suar is a Professor in the Department of Humanities and Social Sciences, IIT Kharagpur, and in the Vinod Gupta School of Management, IIT Kharagpur. He was the Head of the Department of Humanities & Social Sciences from 2007-2010. Currently, he is the President of the National Academy of Psychology India and the Editor of the journal Psychological Studies (Springer). He teaches Research methodology, Organisational Behavior, and Psychology. His research focuses on leadership, laterality, cognition, values, post-disaster trauma, disaster preparedness, and pro-environmental behavior. He has authored over 125 scientific/professional articles including book chapters. He has authored a book on Psychological Aspects of the polarisation phenomenon and co-edited three books. He has produced 25 Ph.D. students, handled more than 30 research/consultancy projects, and coordinated 20 training programs.

Certification Process

1. Join the course
Learners may pay the applicable fees and enrol to a course on offer in the portal and get access to all of its contents including assignments. Validity of enrolment, which includes access to the videos and other learning material and attempting the assignments, will be mentioned on the course. Learner has to complete the assignments and get the minimum required marks to be eligible for the certification exam within this period.

COURSE ENROLMENT FEE: The Fee for Enrolment is Rs. 2000 + GST

2. Watch Videos+Submit Assignments
After enrolling, learners can watch lectures and learn and follow it up with attempting/answering the assignments given.

3. Get qualified to register for exams
A learner can earn a certificate in the self paced course only by appearing for the online remote proctored exam and to register for this, the learner should get minimum required marks in the assignments as given below:

Assignment score = Score more than 50% in at least 6/8 assignments.
Exam score = 50% of the proctored certification exam score out of 100
Only the e-certificate will be made available. Hard copies will not be dispatched.”

4. Register for exams
The certification exam is conducted online with remote proctoring. Once a learner has become eligible to register for the certification exam, they can choose a slot convenient to them from what is available and pay the exam fee. Schedule of available slot dates/timings for these remote-proctored online examinations will be published and made available to the learners.

EXAM FEE: The remote proctoring exam is optional for a fee of Rs.1500 + GST. An additional fee of Rs.1500 will apply for a non-standard time slot.

5. Results and Certification
After the exam, based on the certification criteria of the course, results will be declared and learners will be notified of the same. A link to download the e-certificate will be shared with learners who pass the certification exam.


Course Details

Week 1: Communication skills 1: The basics

Topics to be covered:

i. Understanding the communicative environment-I
ii. Understanding the communicative environment-II
iii. What to listen for and why
iv. When to speak and how
v. Starting and sustaining a conversation

Week 2: Communication skills 2: Presentation and interaction

Topics to be covered:

i. What to present and how – I
ii. What to present and how – II
iii. Multimedia presentation: Understanding the basics
iv. Communication styles
v. Speaking in groups

Week 3: Communication skills 3: Visual, nonverbal, and aural communication

Topics to be covered:

i. The world of visual culture
ii. Visual perception
ii. The aural: Its relevance and impact
iv. The body and the way it communicates
v. The face, its expressions, and what it says

Week 4: Interpersonal communication 1: Individuals, groups, and cultures

i. Building Relationships
ii. Understanding Group Dynamics- I
iii. Understanding Group Dynamics- II
iv. Groups, Conflicts and their Resolution
v. Social Network, Media and Extending Our Identities

Week 5: Interpersonal communication 2: Emotional and social skills
Week 6: Developing key traits 1: Creativity, critical thinking and problem solving
Week 7: Developing key traits 2: Motivation, persuasion, negotiation and leadership

i. Motivating oneself
ii. The art of persuasion-I
iii. The art of persuasion-II
iv. From persuasion to negotiation
v. Leadership and motivating others

Week 8: Essential and vocational skills: survival strategies

i. Managing time
ii. Managing stress
iii. Resilience
iv. Work-life balance
v. Applying soft skills to workplace

2 reviews for Soft Skill Development

  1. Devansh Patel


  2. Vinod Kumar Yadav (verified owner)

    knowledgeable Course

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